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Had an email its om the way

  • June 15, 2024
  • 5 replies
  • 77 views

Angel Jade Cook
New Contributor

I had an email saying this. Does this mean I've been accepted also had this 

 

[RECACTED]

 

Hi Miss Cook,

 

Transaction number:- 

 

Great news! Your order's now on its way and our delivery partner should be in touch with your delivery and tracking information shortly.

Best answer by andewhite

Maybe @Angel Jade Cook - the £0.00 values seem a bit odd.

This topic has been closed for replies.

5 replies

Clarebracky
New Contributor
  • New Contributor
  • June 15, 2024

It does yes


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • June 15, 2024

Maybe @Angel Jade Cook - the £0.00 values seem a bit odd.


Angel Jade Cook
New Contributor

What you mean seems odd @andewhite 


Angel Jade Cook
New Contributor

Could it be because it's a 24 month contract? @andewhite 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 3, 2024

Hi @Angel Jade Cook 

 

I’ve removed the image as it had some personal info included.

 

This does in fact mean your order has gone through, been accepted and on it’s way soon.

 

The £0.00 isn’t strange, this happens with monthly contracts, nothing to worry about.

 

Tom