Hi, I’ve lost my original SIM card and don’t know how to get it back.
I.D have sent 2 SIM cards out which don’t have my phone number on. I can’t activate my old number as it sends a code to the old number.
Chat haven’t been any help either.
please help, thank you.
+1Hi
Thank you for getting in touch. We’re sorry to hear that you’ve lost your SIM.
We’d be more than happy to assist you with getting your number back.
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Anneline
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
Simply tell us: "What is your absolute best cleaning tip or hack? 🫧"
Enter Now