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Haven't received £100 Currys Gift Voucher


Digimick1967
New
 Contributor

I haven't received my Currys gift voucher. My husband purchased a pixel 8 the same time and received his voucher on 17th May 2024 yet I have still not received one.

Best answer by andewhite

You might need to contact customer service, using the online iD Live Chat, if you haven’t received the voucher before 9th June 2024, @Digimick1967

  

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8 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • May 28, 2024

You might need to contact customer service, using the online iD Live Chat, if you haven’t received the voucher before 9th June 2024, @Digimick1967

  


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • June 3, 2024

Hi @Digimick1967,

Welcome to the Community!

As @andewhite has advised please allow until 8th June 2024 to receive the voucher.

If you don’t have the voucher after this time, please get back to us.

 

Kash


Michelle Kuberka
New
 Contributor

Hi,

I purchased my phone in March 2024 but have not received my Currys voucher. I have search through my emails but cannot find anything. Please could you tell me when I will receive this.

 

many thanks 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • July 16, 2024

Hi @Michelle Kuberka,

Welcome to the Community!

Can you confirm which promotion you are referring to?

Once confirmed we can advise further.

 

Kash


Michelle Kuberka
New
 Contributor

Hi

 

It is the same promotion listed at the top of this thread.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • July 30, 2024

Hey there @Michelle Kuberka, in that case, please contact us via our live-chat so they can investigate further:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


Michelle Kuberka
New
 Contributor

I have tried that and they told me they couldn't help.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • August 6, 2024

Hi @Michelle Kuberka 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom