Havent received apple tv 3 months subscription free

Hey there ​@Chris77877, what date did you join us on please?

Thanks,

Tyler

Hi Tyler

I joined iD mobile on 03/09/24.

Thank you ​@Chris77877 

Have you checked you spam/junk folder for an email?

More information can also be found here. 

Thanks, 

Nat 

I have checked all emails. I didn’t receive my code. My daughter opened a account with yourselves a few days before me and received a activation code via email.

Thank you. 

Can you please confirm which phone and plan you opted for?

Nat 

I took out a eSim deal with 100gb data. 
 

My daughter took the same deal only a few days prior and received an activation code for Apple TV.

I have a email that says code will be sent within 14 days, but didn’t receive. Had other emails before and after, so not a issue with email address.
 

Thanks ​@Chris77877 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Nat