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Havent received apple tv 3 months subscription free

  • December 15, 2024
  • 7 replies
  • 111 views

Chris77877
New
 Contributor

Joined ID in September and haven’t received my 3 months free Apple TV activation. How do I get this? 

7 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4097 replies
  • December 16, 2024

Hey there ​@Chris77877, what date did you join us on please?

 

Thanks,

Tyler


Chris77877
New
 Contributor
  • Author
  • New
 Contributor
  • 3 replies
  • December 16, 2024

Hi Tyler

I joined iD mobile on 03/09/24.


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  • iD Mobile Employee
  • 2144 replies
  • December 17, 2024

Thank you ​@Chris77877 

 

Have you checked you spam/junk folder for an email?

More information can also be found here

 

Thanks, 

 

Nat 


Chris77877
New
 Contributor
  • Author
  • New
 Contributor
  • 3 replies
  • December 17, 2024

I have checked all emails. I didn’t receive my code. My daughter opened a account with yourselves a few days before me and received a activation code via email.

 


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  • iD Mobile Employee
  • 2144 replies
  • December 17, 2024

Thank you. 

 

Can you please confirm which phone and plan you opted for?

 

Nat 


Chris77877
New
 Contributor
  • Author
  • New
 Contributor
  • 3 replies
  • December 17, 2024

I took out a eSim deal with 100gb data. 
 

My daughter took the same deal only a few days prior and received an activation code for Apple TV.

I have a email that says code will be sent within 14 days, but didn’t receive. Had other emails before and after, so not a issue with email address.
 


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  • iD Mobile Employee
  • 2144 replies
  • December 17, 2024

Thanks ​@Chris77877 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Nat 


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