Hi, I switched to ID last week and received my phone Saturday, after initial problems with my PAC and then logging into the app, I've now changed the date of my direct debt. However my first bill doesn't show as going out until 1st November, but I got my phone 30th August?! That's 3months away
Solved
help
Best answer by Tom
If your bill was already emailed to you BEFORE you changed your direct debit date, it’d still come out on the date it usually would have, it wouldn’t be affected by your direct debit date change.
The next bill would be affected by the change and would likely include a billing period of over a month (the usual billing period being 30 days).
Tom
Thats only 2 days over 2 months.
Message iD on Facebook Messenger, they usually reply reasonably quickly.
You can always make a payment in advance if you are worried.
Hope you get sorted.
+25
If your bill was already emailed to you BEFORE you changed your direct debit date, it’d still come out on the date it usually would have, it wouldn’t be affected by your direct debit date change.
The next bill would be affected by the change and would likely include a billing period of over a month (the usual billing period being 30 days).
Tom
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.