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HELP!!!!!!

  • April 2, 2025
  • 1 reply
  • 41 views

OMG!! Why is it so difficult to talk to a actual person that works at I.d mobile?? I was sent a email with a offer of 3 months of free apple TV, music and arcade, they sent me the email on 20/03/25 but the offer hade already expired on 03/03/25 so like a idiot I ended up paying for it all not noticing the error till after the fact! Replied to the email for I.d but was told they don't get read and to do it via the app. BUT HOW!! PLEASE HELP!!!

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • April 3, 2025

Hi ​@Lucie oreilly 

 

We’re contactable on Facebook, Twitter, Live Chat and here on Community.

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom