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Question

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  • June 30, 2025
  • 1 reply
  • 15 views

Kelly Lund
Community Member

How much longer are we expected to have phone issues? No calls, texts or data?! It's been since Wednesday. It needs sorting asap. Will we be compensated for this?

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4760 replies
  • June 30, 2025

Hey there ​@Kelly Lund, the outage for calling and texts was resolved last week, and there wasn’t a data outage as a whole last week, so this must be unrelated to that.

 

What’s the full postcode and what phone do you have please?

 

Thanks,

Tyler