Santander have advised me they are sending me the OTPs and it’s an error with ID mobile.
Solved
Help! I am not receiving my Santander OTPs, all other texts are fine.
Best answer by Will R
Hi
That’s odd. Have you tried removing the SIM card and powering down the handset for 10 minutes? This can often help get a message to hurry along.
Will
This topic has been closed for replies.
Hi
That’s odd. Have you tried removing the SIM card and powering down the handset for 10 minutes? This can often help get a message to hurry along.
Will
Hi
I have joined ID mobile and am having the same issue with Natwest. I can see posts with this subject have been ongoing for 1 year and more disappointed that it seems to still be an ongoing issue.
Not the best experience so far as a new customer
+24Hi
We are sorry to hear you are having this issue also.
Can you advise if you are having issues with any other OTP messages or just from your bank?
Kash
Those messages from family are bizarrely going onto the old Vodafone sim that is no longer in service
+24We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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