Please can someone from ID mobile contact me urgently. I am travelling in Thailand and my phone has been blocked due to the capping limit, so I cannot make any calls without adding money to my account which isn’t possible as the live chat isn’t accessible for some reason and there is nowhere to do this on my account. Help please!!
Solved
Help. In Thailand reached my capped limit and phone is now blocked!
Best answer by Daz_S
Or do you mean you can’t find where to up this limit?
Via the app → Bills → scroll down to Manage bill cap → set it higher there and click save.
Does this help too?
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