Help needed - My A51 Samsung is not connecting to Data network.

  • 28 July 2020
  • 1 reply

Hi all,

I would appreiciate some help. My A51 says ‘unable to connect’. I can’t make network calls or use 3g/4g when out and about.

I have looked on-line and can’t find anything.


Thank you

1 reply

Userlevel 6
Badge +8

We’re sorry to hear this @vnsamle, when was it this first started happening?

Have you tried the phone in various locales?  (i.e not just at home)

Have you restarted your phone in the past 24 hours?

Could we get your current postcode to check for any known issues with your local masts?