hi, i think i’ve messed up here and hope someone can help me. i needed to change my plan and had no access to the app, so just bought a new SIM.
i assumed i could switch it over quite easily but apparently not 😅
i have finished my previous contract and tried to switch with the PAC number, but apparently you can’t use that while staying with the same provider.
how do i switch my number over (and account) onto my new plan?