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help with new esim


KCRA
Community Member
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I have bought my daughter a new iPhone and monthly contract, moving from Vodafone to ID mobile. I requested the PAC from Vodafone a few days ago and was told this valid for 30 days (til 30th May).  I picked up new phone yesterday from curry’s and was advised by a member of staff that as soon as daughters old phone stopped working (number ported), the new phone/contract would start (I questioned this as my understanding was that I could choose a date within those 30 days to “switch” - this is because my daughters birthday is on the 29th May so was hoping to do it nearer the time).  Today I have received an email with a QR code saying the new e-sim is ready and once downloaded can take a few mins to set up.  My question is do I need to do this now if her old phone is going to stop working, or will her old phone stop working when I download the new sim, meaning I can wait until nearer her actual birthday??

 

thanks in advance - have been with the same provider for decades so have never had to do this before! 

Best answer by MZone

You can install the eSIM on the new iPhone straight away as it will come with a temporary number. Then on the port date you selected the old number will transfer over. I’m pretty sure the contract starts as soon as you get the eSIM.

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MZone
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  • May 4, 2025

You can install the eSIM on the new iPhone straight away as it will come with a temporary number. Then on the port date you selected the old number will transfer over. I’m pretty sure the contract starts as soon as you get the eSIM.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
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  • May 5, 2025

Hey there ​@KCRA, we hope the great advice from ​@MZone has been able to help. If you do have any further questions, please do let us know?

 

Thanks,

Tyler