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hi

  • April 30, 2025
  • 2 replies
  • 30 views
Owais Ali
Community Member

Hi there

 

i have deleted my eSIM and need to request a new one. I can’t log into my account as I do not have access to my mobile number because the eSIM has been deleted.

thanks

April 30, 2025

You don’t need access to your number to login to your account via the iD Mobile website.

Simply login here:

https://my.idmobile.co.uk/login

Then, click Plan > Your SIM/eSIM > Request a replacement SIM or eSIM

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • April 30, 2025

    You don’t need access to your number to login to your account via the iD Mobile website.

    Simply login here:

    https://my.idmobile.co.uk/login

    Then, click Plan > Your SIM/eSIM > Request a replacement SIM or eSIM

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Tyler C
      • iD Mobile Employee
      • May 1, 2025

      Hey there ​@Owais Ali, we hope the great advice from ​@WelshPaul has been able to help. Please let us know if any further questions.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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