hi, just switched over to id mobile,my old phones disconnected but my old number has nor switched over,ive turned the new phone off and on a couple of times,but still shows my temporary number, anything I can do or just wait. | iD Mobile Community
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hi, just switched over to id mobile,my old phones disconnected but my old number has nor switched over,ive turned the new phone off and on a couple of times,but still shows my temporary number, anything I can do or just wait.

  • December 10, 2024
  • 4 replies
  • 141 views

Adam Pilkington
New Contributor

hi, just switched over to id mobile,my old phones disconnected but my old number has nor switched over,ive turned the new phone off and on a couple of times,but still shows my temporary number, anything I can do or just wait.

Best answer by Daz_S

Hi there ​@Adam Pilkington 

Wait.

 

It can take up until 10pm tonight for the port to complete.

 

If by 10:30 to 11pm and it’s still not showing restart the phone as you’ve already tried.

4 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • December 10, 2024

Hi there ​@Adam Pilkington 

Wait.

 

It can take up until 10pm tonight for the port to complete.

 

If by 10:30 to 11pm and it’s still not showing restart the phone as you’ve already tried.


Adam Pilkington
New Contributor
  • Author
  • New Contributor
  • December 10, 2024

Thanks,it literally changes over as soon as I put the previous question on.👍


Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 10, 2024

Things have an habit of doing this….

 

Welcome to iD

 

Any issues moving forwards pop back and I’m sure someone will try and help.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 11, 2024

Hi ​@Adam Pilkington 

 

Glad to hear that’s switched over now, welcome to iD Mobile.

 

Tom