Skip to main content
Question

Hi uk add on data paid but not working. showing in account

  • June 25, 2026
  • 1 reply
  • 2 views
V
Community Member

Hi there uk add on data paid but not working. Showing in account

1 reply

Anneline M
iD Mobile Employee
Forum|alt.badge.img+4
  • Anneline M
  • iD Mobile Employee
  • June 26, 2026

Hi ​@vlogan6, 

 

We’re sorry to hear about the issue you’ve experience with the add on you’ve purchase. 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

Anneline

 

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement