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Community Member
June 25, 2026
Question

Hi uk add on data paid but not working. showing in account

  • June 25, 2026
  • 1 reply
  • 5 views

Hi there uk add on data paid but not working. Showing in account

1 reply

Anneline M
iD Mobile Employee
iD Mobile Employee
June 26, 2026

Hi ​@vlogan6

 

We’re sorry to hear about the issue you’ve experience with the add on you’ve purchase. 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks, 

Anneline