Hello I travelled to Turkey on the 21/4/24 and returned on 26/4/24...my latest 2 bills have been £73 and £55 .. I understand that this is probably data roaming but dont understand why I've been 2 high bills...
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high charges
Best answer by andewhite
Okay
Not sure about May 2024, but it looks like there might be some out-of-plan charges incurred in May, which appear in the bill period 31-May-2024 to 30-Jun-2024.
+26Perhaps iD Mobile have made a mistake, but each iD bill should show you itemised charges for calls, texts, data, and anything else,
Have you checked through the itemised sections of both bills, for details of the extra charges?
Kind of..... there are a little confusing to be honest....I don't understand why it was over 2.bills bills for a 5 day trip..
+26Louise Cantwell wrote:
Kind of..... there are a little confusing to be honest....I don't understand why it was over 2.bills bills for a 5 day trip..
What’s your monthly billing period,
Each bill should show the FROM and TO dates for the billing period covered by the bill.
31st march - 30th April (£25..59)
1st may - 30th may (£73.90)
31st may - 30th June ( £55)
Pay direct debit on 14th .
Turkey from 21st April til 26th April
+26Okay
Not sure about May 2024, but it looks like there might be some out-of-plan charges incurred in May, which appear in the bill period 31-May-2024 to 30-Jun-2024.
+25
The charges themselves would be completely based on your usage while connected to a network in a non-inclusive zone, to avoid out of allowance charges, we’d recommend settings a bill cap you’re comfortable with.
Tom
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