I am writing to request assistance with blocking withheld numbers from calling me and having these calls automatically diverted to my voicemail.I understand that this requires contacting my network provider to implement the change. However, I’ve found it extremely challenging to reach ID Mobile’s support team. I’ve spent over 30 minutes navigating your support options, only to find none of them relevant to my issue. It’s become increasingly frustrating, as there doesn’t seem to be an accessible way to contact a live chat agent for support.For context, I intentionally use a traditional “brick” phone rather than a smartphone. This is a deliberate choice, but it does mean that I rely on simple, effective solutions for managing my calls. Although I have a brick phone, it has features that some of the smart phones don't. Unfortunately, I receive a high volume of cold calls due to my number being publicly available in the past for work purposes, which is why this issue is particularly urgent for me.Could you please provide clear guidance on how I can reach the right team to resolve this matter?

Maybe you need a smartphone after all, @anyusername2025.Most smartphones allow you to create a list of blocked contacts, on the phone. Blocked callers are then diverted to voicemail (assuming you’d activated yourmobile service provider voicemail service).To speak with an iD adviser via iD Live Chat, just tell the 24/7 chatbot you’d like to “talk to a person”.

Firstly, thank you for taking the time to reply. It is appreciated. I own an iPhone 13, but it mainly sits in my drawer because I need it for Banking and 2FA and other things like that. I wish I didn't need a smartphone but the way the world is going it's forcing people to own one. But my main phone is this brick phone which has white listing and blacklisting capability. The only thing it seems to like is the unknown numbers feature.Believe it or not I used to own and run small tech businesses. But I'm not a big fan of them in my personal life. Anyway, the features that I want to on this so-called brick phone. On the iPhone, the only way to Block withheld numbers is either via a third-party app which is often not a great option and frustrating, and the other method byenabling"Silence Unknown Callers".I don't just want to silence unknown callers. Both of those options don't seem great for a smart phone. I would like to see if the ID tech or support team can do this for me. Do you have a link to contact this live chat for ID support? The no more help pays that I go to with the knowledge base it's been sending me around the loop.

How can I block withheld numbers?

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