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Question

How can I find my IMEI number without having my phone?

  • September 11, 2022
  • 5 replies
  • 4760 views

Jaclyn Cartlidge
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 Contributor

Hi 

 

I was wondering if I could get my IMEI number as my phone is broken and I can't get access to it. 

 

Thanks

Jaclyn

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5 replies

  • Helpful
 Contributor
  • 11 replies
  • September 11, 2022

If you don't have access to the dialer in the phone you'll need to get the IMEI from either the box the phone came in (usually printed on a sticker), any paperwork that came with your phone (some sellers print it on the invoice) or maybe even a sticker on the rear of the phone.

If the phone turns on and you can get to the dialer, enter *#06# and that should show the IMEI 


Jaclyn Cartlidge
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  • Author
  • New
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  • 3 replies
  • September 11, 2022

The phone was part of my contract, so was provided from you last year. Do you not have access to the details as I'm unable to find any of the above. 

 

Thanks 

Jaclyn 


  • Helpful
 Contributor
  • 11 replies
  • September 11, 2022

These are customer to customer forums, you'll need to contact ID through live chat, Facebook or Twitter to retrieve details of devices they've sold you.


Jaclyn Cartlidge
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  • Author
  • New
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  • 3 replies
  • September 12, 2022

Ahhh sorry thank you


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • September 21, 2022

Hi @Jaclyn Cartlidge 

 

We’d be able to find the IMEI number of your device if you can contact us as @phoenixw suggests!

 

However the IMEI is likely also somewhere in your emails from us, so I’d recommend searching iD Mobile in your emails for something from us!

 

Tom