I have logged into my account with email and password but my information doesn't seem to match (phone number, last name and date of birth). Since I am unsure of what information needs to be input, how do I login?
+22
The link didn't really help. I also cannot check my bills to see the last name since I'm logged out.
+22Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
+24Hey there
If you do request/require further assistance here, please do let us know and we’ll troubleshoot further.
Thanks,
Tyler
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.