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how can i get to speak to someone

  • December 6, 2024
  • 1 reply
  • 163 views

  • New
 Contributor
  • 1 reply

I want to speak to a person 

I don’t have a signal when I’m out and about I want to reduce my monthly payments as they are to high I am finding it difficult to find £40 every month 

but they say I have to pay £620 to buy my self out of my contract I didn’t realised I was in a 24 months contract that wasn’t me clear to me 

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3719 replies
  • December 7, 2024

Hey there ​@Dik, to reduce your monthly payments, you’d need to upgrade when you’re eligible to, to a cheaper plan.

 

If you’d like to contact us, you can do so via our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler