Skip to main content
Solved

How can I request incoming call logs for my ID mobile? For a fraud investigation.

  • February 10, 2024
  • 3 replies
  • 859 views

I desperately need to find incoming call logs to help with a fraud investigation with my Bank and the police.  How do we get incoming call logs.  I only see outgoing. If not possible through normal procedures is it possible with official legal requests from a solicitor and police report etc?

( I do not have the logs on my phone - it was hacked and the icloud backup has no logs). 

Best answer by WelshPaul

Afaik this isn't possible, certainly not without police involvement direct with iD Mobile.

View original
This topic has been closed for comments

3 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+24
  • Platinum 
Contributor
  • 2768 replies
  • Answer
  • February 10, 2024

Afaik this isn't possible, certainly not without police involvement direct with iD Mobile.


  • Author
  • New
 Contributor
  • 1 reply
  • February 10, 2024

Thanks for the reply.  I’ll have my bank / police get in touch also.   Already have an Action Fraud case logged. 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8175 replies
  • February 13, 2024

Hi @mparnaby,

Welcome to the Community!

As @WelshPaul advised we’ll need the police to contact us directly.

If you require further assistance, please let us know.

 

Kash