How can I transfer my mobile number from another network to ID Mobile? There is no option to speak to someone via 7777. There were no agents available on the live chat and it didn’t let me join a queue until an agent became available. The chatbot couldn't even recognise my question.
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How can I transfer my mobile number from another network to ID Mobile
Best answer by pazza12345
Hi,
Thank you for all the helpful replies. I did manage to watch a video on how to keep my old number, but alas it failed. I did manage to “speak to a person” via the chatbot, but they got the same error I had. They did confirm though that the PAC code I received from Sky wasn’t valid. I called Sky and got a new PAC code, and that sorted it.
Thanks once more for the replies, they reallly helped
+22
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+26pazza12345 wrote:
How can I transfer my mobile number from another network to ID Mobile?
...
The chatbot couldn't even recognise my question.
Just tell the 24/7 chatbot you’d like to “talk to a person”,
Hello
Welcome and thanks for getting in touch.
We are very sorry for any issues you are facing when attempting to contact the team.
If you visit the link provided by
Please let us know if you have any questions.
Thanks,
Nat
Hi,
Thank you for all the helpful replies. I did manage to watch a video on how to keep my old number, but alas it failed. I did manage to “speak to a person” via the chatbot, but they got the same error I had. They did confirm though that the PAC code I received from Sky wasn’t valid. I called Sky and got a new PAC code, and that sorted it.
Thanks once more for the replies, they reallly helped
Thank you for letting us know
Please get in touch if you have any further questions.
Thanks,
Nat
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