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How can I view my current roaming usage?

  • April 30, 2024
  • 4 replies
  • 295 views

Augusto Toshihiro Uehara
New Contributor

How can I view my current roaming usage?

I had to use it recently in a country outside of the free roaming destinations and now I want to know what the cost of that, but I can't see an itemised cost or the cost of add ons on the new app

Best answer by andewhite

The itemised costs - if incurred - should be shown in the monthly bill covering the time period spent outside the free roaming destinations, @Augusto Toshihiro Uehara.

You can also use a web browser to look at your iD account, from https://my.idmobile.co.uk.

 

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4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • April 30, 2024

The itemised costs - if incurred - should be shown in the monthly bill covering the time period spent outside the free roaming destinations, @Augusto Toshihiro Uehara.

You can also use a web browser to look at your iD account, from https://my.idmobile.co.uk.

 


Augusto Toshihiro Uehara
New Contributor

The itemised costs - if incurred - should be  shown in the monthly bill covering the time period spent outside the free roaming destinations, @Augusto Toshihiro Uehara.

You can also use a web browser to look at your iD account, from https://my.idmobile.co.uk.

 

Thank you for your answer. I used roaming data about 4 days ago and it isn't there yet. Would it be there before my bill is calculated in another ten-days or so? I used roaming to message my family, but I forgot to turn off the updates over cellular data 😑


andewhite
Platinum 
Contributor
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  • Platinum 
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  • May 2, 2024

Thank you for your answer. I used roaming data about 4 days ago and it isn't there yet. Would it be there before my bill is calculated in another ten-days or so? I used roaming to message my family, but I forgot to turn off the updates over cellular data 😑

Unfortunately @Augusto Toshihiro Uehara, the details won’t be available before your next iD bill is calculated. 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • May 4, 2024

Hi @Augusto Toshihiro Uehara,

Welcome to the Community!

Please let us know if you require any assistance with the bill and we can help you out.

 

Kash