I want to change my id new mobile number to my old one because at the moment my new one is on a unlimited plan for 2 years. I recently changed my OnePlus 2G to a Google Pixel 8a but when I changed it gave me a new number instead of keeping it to my old number. I am still on the same provider Id mobile.
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How do I change my new id mobile number to my old id mobile number
Best answer by Natalie W
Hello
Welcome to the community and thank you for posting.
From your message, it sounds like you may have ordered an additional plan instead of upgrading your current one.
If this is the case and you wish to continue with your new plan, the previous one would need to be cancelled.
Unfortunately, it isn't possible to move a number directly from one iD Mobile account to another iD Mobile account. We'd require a PAC code from another network to move a number to an account. In this case, you may be able to try the following triangle port method;
1) Get a PAC code for the number you wish to keep.
2) Purchase a Pay As You Go (PAYG) SIM from any OTHER network.
3) Give your PAC code to the new PAYG SIM provider to transfer your number from iD Mobile to the PAYG network.
4) Once it's been transferred over, this sends your number to the new network on PAYG and cancels your old contract with us automatically, the final bill will be sent via email.
5) Once the number has fully transferred to the PAYG network allow 24 hours and then request a PAC code from them.
6) Transfer your number to the new iD Mobile plan via PAC code at the link below, once the transfer is fully complete your PAYG SIM will be disconnected and the desired number will be on the new iD Mobile account. https://switching.idmobile.co.uk
Note; With a new iD Mobile account, you'll need to register a new iD Mobile app/website account to using an email address that hasn't been used previously to register.
Thanks,
Nat
Hello
Welcome to the community and thank you for posting.
From your message, it sounds like you may have ordered an additional plan instead of upgrading your current one.
If this is the case and you wish to continue with your new plan, the previous one would need to be cancelled.
Unfortunately, it isn't possible to move a number directly from one iD Mobile account to another iD Mobile account. We'd require a PAC code from another network to move a number to an account. In this case, you may be able to try the following triangle port method;
1) Get a PAC code for the number you wish to keep.
2) Purchase a Pay As You Go (PAYG) SIM from any OTHER network.
3) Give your PAC code to the new PAYG SIM provider to transfer your number from iD Mobile to the PAYG network.
4) Once it's been transferred over, this sends your number to the new network on PAYG and cancels your old contract with us automatically, the final bill will be sent via email.
5) Once the number has fully transferred to the PAYG network allow 24 hours and then request a PAC code from them.
6) Transfer your number to the new iD Mobile plan via PAC code at the link below, once the transfer is fully complete your PAYG SIM will be disconnected and the desired number will be on the new iD Mobile account. https://switching.idmobile.co.uk
Note; With a new iD Mobile account, you'll need to register a new iD Mobile app/website account to using an email address that hasn't been used previously to register.
Thanks,
Nat
Will i still have my current id mobile plan, if i go through that process or will it switch to a new id mobile plan.
+24Hey there
Thanks,
Tyler
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