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How do i find out if I have a cap on my data allowance

  • August 6, 2024
  • 1 reply
  • 109 views

Charlotte Emily 123
Community Member

Hi I would like to know if I have a data cap on my ID mobile account please? If I have not got a cap then I would like one please. 

 

Thank you 

Charlotte 

Best answer by Tom B

Hi @Charlotte Emily 123 

 

Your data “cap” would depend on your allowance per month, if you have 100GB per month, you’d be limited to 100GB per month.

 

However, if you don’t wish to spend extra on data outside of your allowance, we’d recommend setting a bill cap in your iD Mobile app/website to £0 (or an amount you’re comfortable with).

 

Tom

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Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • Answer
  • August 12, 2024

Hi @Charlotte Emily 123 

 

Your data “cap” would depend on your allowance per month, if you have 100GB per month, you’d be limited to 100GB per month.

 

However, if you don’t wish to spend extra on data outside of your allowance, we’d recommend setting a bill cap in your iD Mobile app/website to £0 (or an amount you’re comfortable with).

 

Tom