Skip to main content
Solved

how do i get a replacement sim ?

  • May 6, 2024
  • 1 reply
  • 118 views

I can't make our receive calls when at home but messaging works fine , I've tried with wi fi on and off ,I've checked network coverage on mastdata but no data for where I live . Everyone else in our home has no problems,  but they are all on different networks. Haven't tried sim in different handset yet , but would like a replacement  sim to rule that out, but don't know how to get one

Thanks

Best answer by Kash

Hi @PeterA1967,

Welcome to the Community!

Sounds like it could be a SIM issue if you are able to send messages.

You can either collect a SIM from your local Curry’s store which is a quicker option or alternatively we can get one sent out.

 

Kash

View original
This topic has been closed for comments

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8175 replies
  • Answer
  • May 7, 2024

Hi @PeterA1967,

Welcome to the Community!

Sounds like it could be a SIM issue if you are able to send messages.

You can either collect a SIM from your local Curry’s store which is a quicker option or alternatively we can get one sent out.

 

Kash