My reception has been getting worse and worse for months. Now I and my wife can’t make outbound calls at home and when we are out and about even though we have 3,4,5 bars we still can’t always connect to WhatsApp (connection wheel spinning) and forget streaming.
cant see a number to call anywhere…
+22Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays - just tell the 24/7 chatbot you’d like to “talk to a person”.
Hello
Thank you for getting in touch with us here on the community.
We are very sorry to hear of the issues you have been experiencing with the service.
Can you please confirm which handsets you and your wife are using?
Also can you please provide postcodes for the areas you are experiencing the issues?
Thanks,
Nat
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