I have just purchased about a week ago a new contract with ID mobile, and with that I have the Samsung s26 ultra. One of the benefits of buying this was a free tablet, but I need proof of purchase before I can claim the tablet. I've logged into my account but cannot see anywhere and invoice stating I've purchased my phone.
Question
how do I obtain proof that I've purchased my phone with this new contract
+4Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Anneline
+15Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
We'll speak to you there.
Thanks,
Gemma M
The iD Mobile Social Media Team
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