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Question

how do i place 2nd sim card on my account

  • January 29, 2026
  • 1 reply
  • 46 views
W
New Contributor

Hi being a member for 2 years, and just joined my wife up  with existing number, when i try to look at my account it does not show the wifes acount,..any ideas and could anyone point me the correct direction

 

regards

 

steve 

Thanks for your help

    1 reply

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • January 29, 2026

    Hi ​@wish it was so simple 

    In order to view the second account, you need to register this first for the ap.
    Please see the below link this would then provide steps.

    https://community.idmobile.co.uk/adding%2Dviewing%2Dmy%2Dplan%2Ds%2D198/how%2Ddo%2Di%2Dadd%2Dmy%2Dplan%2Dto%2Dthe%2Did%2Dmobile%2Dapp%2D58113#Adding+additional+plans.

    Thanks,
    Hosai
     

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