Question

How do I request a proof of purchase?

  • 26 June 2020
  • 1 reply
  • 304 views

I need a invoice copy for prof of purchase the confirmation email is in sufficient evidence to claim. How can this be provided? 


1 reply

Userlevel 5
Badge +6

Hi @Webster2, have you tried contacting our Live Chat team?

They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.

Once you land on the page above, scroll down to see the Live Chat section. 

The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.

Once the agent is available the button appears blue, indicating that an agent is available.

No need to refresh the page, this will happen automatically.

Let us know how you get on.

 

Thank you,

Rory

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