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How do I turn off all these marketing emails?

  • July 6, 2024
  • 2 replies
  • 386 views
W
Active Contributor

I’m getting two to three marketing emails every day.  How do I stop them?  Do I have to cancel my ID service and choose another provider?

Best answer by Decembersangel72

Hi @Wald0  👋🏻
You can opt-out of receiving marketing messages from iD Mobile by editing your preferences under your account information.
Login to your account (online) and click on ‘Home’ (top Right Hand corner) and click on ‘View your plans’ (again, RH corner in blue).
‘Your Plans’ will show up and then click on ‘Edit Details’. Click on the green pencil (RH side) of the ‘Communication Preferences’ and then de-select all the ways you don’t want to be contacted by iD Mobile.
If you use the App then here are the instructions…….
 


Hope this helps! x

      This topic has been closed for replies.

      2 replies

      Decembersangel72
      Gold Contributor
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      Hi @Wald0  👋🏻
      You can opt-out of receiving marketing messages from iD Mobile by editing your preferences under your account information.
      Login to your account (online) and click on ‘Home’ (top Right Hand corner) and click on ‘View your plans’ (again, RH corner in blue).
      ‘Your Plans’ will show up and then click on ‘Edit Details’. Click on the green pencil (RH side) of the ‘Communication Preferences’ and then de-select all the ways you don’t want to be contacted by iD Mobile.
      If you use the App then here are the instructions…….
       


      Hope this helps! x

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        Tom
        iD Mobile Employee
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        • Tom
        • iD Mobile Employee
        • July 19, 2024

        Hi @Wald0 

         

        As @Decembersangel72 suggests you’ll be able to do this in your account, or at the bottom of the emails there may be an unsubscribe button.

         

        Tom

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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