Send a message to iD Mobile using their Facebook Messenger account. Should get to communicate with an employee. I've got reasonably quick replies.

Included all the details you have.

Hi thank you for that give it a try

Hi @Sue Wicks,

Welcome to the Community!

I hope that you managed to resolve your issue via Live Chat.

If you require further assistance, please let us know.

Kash

Hi yes think ok now just my logon goes to husbands account and his logon goes to my account but correct details on account so just leavrpe it as it is 

thank you