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how long is this accounts issue going to carry on

  • 4 June 2024
  • 4 replies
  • 25 views

Trying to add plans to ID app keeps saying not recognised 

4 replies

M
Rank
Userlevel 4

Send a message to iD Mobile using their Facebook Messenger account. Should get to communicate with an employee. I've got reasonably quick replies.

Included all the details you have.

Sue Wicks
Rank
Userlevel 1

Hi thank you for that give it a try 👍

Kash
Rank
Userlevel 8
Badge +7

Hi @Sue Wicks,

Welcome to the Community!

I hope that you managed to resolve your issue via Live Chat.

If you require further assistance, please let us know.

 

Kash

 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Sue Wicks
Rank
Userlevel 1

Hi yes think ok now just my logon goes to husbands account and his logon goes to my account but correct details on account so just leavrpe it as it is 

thank you 

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