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Question

How to I find LiveChat


Looking for chat icon
This topic has been closed for replies.

4 replies

  • Active Contributor
  • 20 replies
  • October 8, 2019
You can go to menu and scroll down and find what you would like or use the search bar at the top , then press on comment you would like to comment on and go to the reply box right at the bottom ;press on it and the type the press enter after your finished. If you would like to make your own topic, go to top ,look on the right and press on create topic left of the profile pic.

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 15, 2019
Nsimkins wrote:
Looking for chat icon

 

Hello @Nsimkins,

What is it you needed help with?

 

You should be able to usually reach our Live Chat Team here:
https://www.idmobile.co.uk/help-and-advice/contact-us

 

Is there any way we can provide support from this platform at all?

 

Mohamed

 


Lola Olajide
New
 Contributor
  • New
 Contributor
  • 2 replies
  • June 16, 2022

I pay for extra usage charges but l want to disable this feature.

Where do l need to click please? 

Thank you

 

Lola Olajide


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12454 replies
  • June 16, 2022

Can you elaborate?
Do you mean bill capping?
If so you can change that to zero in the iD app or your iD My Account online - goodbye extra charges.

Good luck!