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how to limit my son’s data

  • June 10, 2025
  • 4 replies
  • 107 views

How can limit my son’s data or reduce his usage

Best answer by Tyler C

Hey there ​@Nwaokolo, thank you for reaching out. Unfortunately, we cannot limit any usage our end I’m afraid. If he’s going over his usual data allowance, then you can set the bill cap to £0.00 or a lower amount to stop him from using more than that, but otherwise, we ourselves cannot limit any usage I’m afraid.

 

Thanks,

Tyler

4 replies

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  • Helpful Contributor
  • June 10, 2025

Hi There

 

what phone is he using? iPhone or Android? 
 

is he running over his data and it’s costing you extra?


  • Author
  • New Contributor
  • June 10, 2025

He’s on social media all the time so I’m looking to limit that


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  • Helpful Contributor
  • June 10, 2025

He’s on social media all the time so I’m looking to limit that

OK well the easiest way to do that would be via parental controls which is called Screen Time on iOS, I’m sure android has something similar but given that I don’t know what phone he’s using, I won’t be able to tell you for certain


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • June 11, 2025

Hey there ​@Nwaokolo, thank you for reaching out. Unfortunately, we cannot limit any usage our end I’m afraid. If he’s going over his usual data allowance, then you can set the bill cap to £0.00 or a lower amount to stop him from using more than that, but otherwise, we ourselves cannot limit any usage I’m afraid.

 

Thanks,

Tyler