I have a sim only for a remote router (not in my location). I have downloaded the app and started to register, however I get stuck when i get asked to verify code text to my number. I can not access the sim as it is hundreds of miles away. How else can I complete the app setup?

Hey there @Mr Lee, the only way to view usage would be to check via the iD Mobile app/website, or your devices own settings if it supports that.Or, by contacting us to check your usage (we can only view the past 30-days).Thanks,Tyler

Hello @Mr LeeThanks for getting in touch.I am afraid the set up would not be possible without the confirmation code sent to the SIM.The SIM would need to be inserted in to a handset in order to receive the code.Thanks,Nat

how to register app for new sin only deal when the sim card is no lo ger with me?

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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