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how to uncap usage

  • October 24, 2024
  • 5 replies
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T
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My phone usage has a cap of £25 how do I remove this from my plan.

Best answer by Natalie W

You’re very welcome @Tanzie3 

 

Please do get in touch if we can assist in the future. 

 

Nat

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    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2296 replies
    • October 24, 2024

    Hi @Tanzie3 

     

    Welcome and thank you for posting. 

     

    Information on your spend cap and how to make adjustments can be found here. 

     

    Please let us know if you have any questions. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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      Tanzie3
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    • Tanzie3
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    • 2 replies
    • October 24, 2024

    Thank you so much for your help 😊

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2296 replies
    • Answer
    • October 24, 2024

    You’re very welcome @Tanzie3 

     

    Please do get in touch if we can assist in the future. 

     

    Nat

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    1 person likes this
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      Tanzie3
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    • Tanzie3
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    • October 25, 2024

    Thank you all, it’s all sorted now.

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2296 replies
    • October 25, 2024

    That’s great to hear @Tanzie3 

     

    We are here if you need any assistance in the future. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
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      Tanzie3

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