Hi,
I am no longer receiving text messages (OTPs) from Co-op bank (they were working last week). I see at least one other person seems to have a similar issue.
Co-op say they are sending them. These are important as I can’t do any banking without pass codes (which co-op only send via txt).
Other texts are working fine.
Can someone from ID investigate asap?
Thanks - Adam.
Yes - and various other things.
It’s not just me. Other Co-op customers have also logged calls saying the are not getting texts from the bank.
OTP texts from other online retailers/banks are working fine.
Hi
Which device are you using?
Have you tried resetting your network settings?
Anika
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