i can't figure out how to delete voicemail messages that I've listened to | iD Mobile Community
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Question

i can't figure out how to delete voicemail messages that I've listened to

  • July 17, 2025
  • 3 replies
  • 126 views

I can't figure out how to delete voicemail messages that I've listened to 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 17, 2025

Hey there ​@Jane Louise, to delete voicemail messages on your iD Mobile phone, you'll typically access them through the Phone app. Once you've listened to a message, you can usually delete it by selecting the appropriate option (often a trashcan icon or a "delete" option).

 

When you listen to a voicemail, it should say the options available to save, listen again or delete it.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 20, 2025

Hi, to access my voicemail I press and hold 1, the screen I then have has no such options, I keep listening to the very first message I received and seem unable to listen to any new messages.....


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 21, 2025

Hey there ​@Jane Louise, sorry to hear that. Have you tried disabling, and re-enabling voicemail via the iD Mobile app/website please?

 

Thanks,

Tyler