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I can't make or receive calls

  • September 19, 2024
  • 6 replies
  • 384 views

I can’t make or receive calls on my Iphone. I can send and receive texts and can use Whatsapp.  I’ve tried resetting from 5g to 4g but that didn’t work so changed it back to 5g.  Help!!

Best answer by Maggie45

I tried my sim in another phone and it worked OK.

I then returned it to my own phone and it’s worked OK since then.

 

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6 replies

  • New
 Contributor
  • 4 replies
  • September 19, 2024

Hi I had similar problem few days ago. So I went to iMessage in settings and toggled it on and off then switched phone off and back on and it worked.


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1978 replies
  • September 23, 2024

@Maggie45 did the advice from @Mohammed Fiaz help? Thanks.


  • Author
  • New
 Contributor
  • 1 reply
  • Answer
  • September 23, 2024

I tried my sim in another phone and it worked OK.

I then returned it to my own phone and it’s worked OK since then.

 


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1978 replies
  • September 24, 2024

@Maggie45 - great, glad that fixed things!


  • Helpful
 Contributor
  • 16 replies
  • September 24, 2024

My iPhone is on latest update, is on 4g, have re set, done airplane mode on and off too but still can’t make or receive calls. What is the problem?  It is extremely inconvenient 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • September 30, 2024