I transfered my phone number to ID mobile and I cannot receive one time pass codes. I have contacted ID mobile and they raised the issue with their technical team, but from the comments I saw is a very common problem that in most of the cases is not solved. I really don't know what to do because I contacted them on Thursday and still they haven't contact me.
I can't receive one time passcodes
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+24Hey there
I see you’ve mentioned you’ve raised this with our technical team, and we hope they can resolve this ASAP for you. Please contact our live-chat for further support on this:
https://www.idmobile.co.uk/live-chat
The technical team wouldn't contact you directly as they’re an internal team, so you’ll need to get back in touch with the live-chat to ask for further updates.
Thank you,
Tyler
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