I transfered my phone number to ID mobile and I cannot receive one time pass codes. I have contacted ID mobile and they raised the issue with their technical team, but from the comments I saw is a very common problem that in most of the cases is not solved. I really don't know what to do because I contacted them on Thursday and still they haven't contact me.
+24Hey there
I see you’ve mentioned you’ve raised this with our technical team, and we hope they can resolve this ASAP for you. Please contact our live-chat for further support on this:
https://www.idmobile.co.uk/live-chat
The technical team wouldn't contact you directly as they’re an internal team, so you’ll need to get back in touch with the live-chat to ask for further updates.
Thank you,
Tyler
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.