Skip to main content
Solved

I cannot make phone calls.

  • August 8, 2024
  • 5 replies
  • 281 views

I have only just changed to ID. I can text and use WhatsApp as normal but am unable to phone anyone. Nothing happens, no tone, no ringing, nothing. How do I fix this?

Best answer by Sarand001

Thanks for replying Tom, it’s working OK now. I changed to ID with an eSIM but hadn’t taken my old one out my phone 🤦‍♀️. Had never heard of an eSIM so didn’t know what I was doing 😅😂

View original

5 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8408 replies
  • August 14, 2024

Hi @Sarand001 

 

I’m sorry to hear this, are other people able to call you?

 

How are texts and data?

 

Tom


  • Author
  • New
 Contributor
  • 1 reply
  • Answer
  • August 14, 2024

Thanks for replying Tom, it’s working OK now. I changed to ID with an eSIM but hadn’t taken my old one out my phone 🤦‍♀️. Had never heard of an eSIM so didn’t know what I was doing 😅😂


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8408 replies
  • August 21, 2024

Hi @Sarand001 

 

Glad to hear it was an easy fix.

 

Tom


James Steele
Active Contributor
  • Active Contributor
  • 5 replies
  • October 15, 2024

tom i have rthe sameproblem,cannot make calls i think it might be a faulty sim card,can you send me a new one? 


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 4175 replies
  • October 19, 2024

Hey there @James Steele, sorry to hear that.

 

Is the issue only with calls?

 

What phone do you have?

 

Thanks,

Tyler