I cannot send sms text messages or use Face Time on my laptop | iD Mobile Community
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I cannot send sms text messages or use Face Time on my laptop

  • September 25, 2024
  • 1 reply
  • 34 views

Ant Hodgson
New Contributor

I’ve just replaced my phone with an iPhone 16 and I'm using the same ID contract as I had before. My phone number (the same one I had before) now won’t work with iMessage and Face Time on iCloud. What do I need to do to activate my number?

Best answer by Matthew T

@Ant Hodgson -

Please also deactivate iMessage on other Apple devices before reactivating it.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • October 1, 2024

@Ant Hodgson -

Please also deactivate iMessage on other Apple devices before reactivating it.

Thanks.