I set up a number switch from my old network to yours, but the wrong date was preselected and I didn’t notice and now I’ll be without a sim on an important day :/ how do I change the date I selected.

Just speak to the iD customer service team, @Thepixelpoet.The iD advisers work until 8pm on weekdays.

Hey there @Thepixelpoet, we hope the advice from @andewhitehas been able to help and you managed to speak to an agent via our live-chat.If not, please do let us know.Thanks,Tyler

i choose the wrong switch date | iD Mobile Community

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