I have an Esim and suddenly i am unable to make calls or use my data

Lolli Molli · 2025-02-11T11:22:54+00:00

I have an esim as i live between countries (i have a british esim and a french physical sim, so i cannot switch to a physical sim). I cannot use my 4g services despite restarting my phone MANY times, changing network provider and then re selecting ID MOBILE (occasionally this will work but for 5 seconds before the 4g disappears again). I also am having trouble making calls and sending texts. I own an iphone 11 please please can someone help, i’ve been without signal for a week and can’t find a human to phone and resolve my problem. p.s. I have 198gb of data left to use and unlimited texts and calls and am up to date with payments

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