I have been charged for an international call I did not make
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I have been charged for an international call I did not make
Best answer by Lauren
Hi Kevin, we’d advise you not to share any personal information as this is a public platform. We’ve redacted your mobile number from the post.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
+25
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
Yes I'm still require assistance. I would like to know how I have been charged £1.50 for a 3 second international call that's on my bill for my phone ( number [REDACTED]) This call isn't in my phone's call log. So I didn't make the call
+19Hi Kevin, we’d advise you not to share any personal information as this is a public platform. We’ve redacted your mobile number from the post.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
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