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Community Member
August 25, 2026
Question

I have just upgraded my phone, does my old mobile need unblocking i want to gift it to a relative that is on another network

  • August 25, 2026
  • 1 reply
  • 8 views

I have just upgraded my phone, does my old mobile need unblocking i want to gift it to a relative that is on another network

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    August 27, 2026

    Hi ​@Kevball1965,

     

    No, there's no need to unlock your old phone.

     

    All iD Mobile handsets are sold network unlocked, so your relative should be able to insert a SIM from another network and use the device as normal.

     

    Before gifting the phone, we'd recommend:

    • Backing up any photos, contacts and other data you'd like to keep.
    • Signing out of your Google, Samsung or Apple accounts.
    • Performing a factory reset to remove your personal information.

     

    We hope your relative enjoys the phone. If you have any other questions, please let us know.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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