i have not recieved my phone

  • 5 December 2023
  • 1 reply

Hi, still not recieved my phone. Was due Wednesday the 29th and did not arrive. So requested to be delivered on Friday the 1st of December. Did not arrive with no communication from DPD. So I requested it to be delivered today. Still no phone. Can you help? 

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1 reply

Userlevel 7
Badge +5

Hi @Ashley J Knighton 


We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 


To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 


Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  


We’ll see you there.