Whenever I try to make calls it goes straight to IDmobile who say I have no outstanding bills yet it doesn’t let me make any calls send messages etc can anyone help?
Solved
i have paid my phone bill yet it is still cut off?
Best answer by Tyler
Hey
We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
+24Hey there
After a bill has been paid when services were already suspended, it can take up to 24 hours for services to resume (typically only a few hours however), so your services should’ve resumed by now.
We’d also recommend restarting your phone every so often if you make a payment after suspended services.
Thank you,
Tyler
+24Hey
We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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