i have placed an order but not recived dispatch email | iD Mobile Community
Skip to main content

i have placed an order but not recived dispatch email

  • May 20, 2025
  • 2 replies
  • 82 views

Rachael Maude
Community Member

I have placed an order for a sim 11 days ago and have received confirmation email but not received dispatch email 

what do I do?

May 20, 2025

Probably cause the handset is out of stock. You can try calling the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

2 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • May 20, 2025

Probably cause the handset is out of stock. You can try calling the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • May 21, 2025

Hey there ​@Rachael Maude, sorry to hear that. We’d recommend calling the sales team kindly given by ​@MZone above for further assistance.

 

Thanks,

Tyler