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i have placed an order but not recived dispatch email

  • May 20, 2025
  • 2 replies
  • 84 views
Rachael Maude
Community Member

I have placed an order for a sim 11 days ago and have received confirmation email but not received dispatch email 

what do I do?

May 20, 2025

Probably cause the handset is out of stock. You can try calling the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • May 20, 2025

    Probably cause the handset is out of stock. You can try calling the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Tyler C
      • iD Mobile Employee
      • May 21, 2025

      Hey there ​@Rachael Maude, sorry to hear that. We’d recommend calling the sales team kindly given by ​@MZone above for further assistance.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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